If you are using a chip with your PCM, Send it in so we can test it with your PCM.
PCM: Do not mail PCM with Plastic Mounting Bracket. IDM: Do not mail IDM with Steel Mounting Bracket. If your item gets damaged in transit, it means you didn't pack it properly.įICM: Remove the rubber grommets before sending in. Even if you use a padded envelope, it still needs to be in a rigid box. This means bubble wrap or crumpled paper all around it, and using a stiff cardboard box, not an envelope. It is your responsibility to properly pack your item before shipping it. If you do NOT want to use our round trip shipping, skip the online checkout / payment process and just ship your item to us with the Customer & Vehicle Information sheet in the box, and we'll send you an invoice. We're not trying to make money by doing this we're hoping to make things simpler for you when you need to send something to us for testing or want to return a core for a refund. Our shipping rates should be 15%-20% lower that what you would pay if you went directly to a UPS Store yourself to buy a label. Or, if your are buying a PCM or IDM up front, it then covers sending the item to you, and you sending the core back to us.Īfter you place the order, we will email you a shipping label to send your item to us and the nearest drop-off location to your home or business (UPS Store, Post Office, etc). If you are troubleshooting a no-start or injector misfire condition, we recommend you test both units, unless you have ruled out one or the other of the modules by swapping a known-good test unit into the problem vehicle.Įffective the price that you see for shipping is for Round Trip Shipping: Sending your item to us for testing/repair, and sending it back to you afterwards. The oscilloscope checks show the degree to which the IDM has lost performance. IDM testing consists of verifying that the IDM fires all 8 injectors, runs an Injector Buzz Test to see if it is throwing false codes, and checking the output voltage and waveforms to the injectors with an oscilloscope.Īs the IDM ages, the current output drops due drift in the tolerances of various components. There is no extra charge to test your chip with your PCM. If you are running a performance chip, please send it with your PCM. After testing, we'll email you with our findings, and suggest additional troubleshooting steps if the PCM tests good. Signals such as the Injection Pressure Regulator and Electronic Pressure Control are also checked with an oscilloscope. PCM testing consists of verifying that the PCM boots up, activates the Glow Plug Relay or Module, Fuel Pump, Injector Driver Module, receives a Cam Position Sensor signal, commands the IDM to fire the injectors, activates the appropriate transmission shift solenoids in response to moving the range selector lever, connects to a scan tool, and that it transmits the correct sensor values. You will need to fill out our Customer Vehicle Information sheet with all your information. The more info you provide about your vehicle's symptoms and issues, the more thoroughly we can test your modules, and the better guidance we can give you for additional troubleshooting steps.
We can bench test your PCM or IDM separately, or both together at the same time. *PCM Testing now includes chip terminal cleaning and retinning!*
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